Robotic Process Automation

The automation revolution is upon us - developers are taking notice

Whitepaper: How to Calibrate and Introduce RPA as a New Capability in Your Organization

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RPA can make all the difference

Robotic Process Automation is poised to transform nearly every industry, with so many use cases and implementation models that we've seen unfold in the last 5-10 years.

Rich-analytics tool of RPA

Most RPA software has a rich analytics tool that can monitor and manage the automated functions of the bots from a central system. The tool can also perform the basic metrics on bots, workflows, and servers to ensure their operations are running smoothly. The rich-analytics tool can capture performance issues and also streamline future workloads.

RPA bots under source control

The source control tool helps developers store each version of automation in progress in secure storage without the risk of deletion. Developers can examine different versions of certain processes they are automating and find those that have changed. Similarly, the control room component of RPA allows handling of bot versions, maintaining bot logs and activities, and scheduling bots. The source control tool helps in the control and auditable management of RPA software.

Debugging RPA bots in real time

The debugging tool of RPA software allows developers to change values and test them for different scenarios without the need to stop the program running and start again after debugging. The debugging tool automates processes easily and resolves issues during the production environment. It allows dynamic interactions of processes while debugging.

Optical character recognition (OCR)

The OCR tools help in data extraction from text documents and images. The tool uses the screen scraping feature that captures bitmap data from the screen and cross-checks it with the stored data to decipher details. The OCR is integrated into search engines such as Google Chrome and Microsoft Edge, which helps in extracting data. Apart from text and image recognition, the OCR tool has the capability to structure data from documents such as rating generators, tax forms, invoices, and claims processing, which are OCR with RPA capabilities.

"Product Perfect has made a profound impact on our IT organization. They redeveloped automated systems for a critical area of our business."

Daniella Serquen, President, BalanceGenics

"When it comes to automation and system engineering, Product Perfect's senior consultants are by far some of the best out there."

Katie Schmidt, Senior Database Architect

"The complexity of automation logic that they completely redeveloped was by far the most substantial refactoring our codebase has seen in years."

Eddie Batista, VP of Software Development

We RPA as the catalyst for the next wave of software-driven edge infrastructure

RPA or Robotic Process Automation is the automation of repetitive business processes and frees human resources for more strategic and productive tasks. Some back-office tasks done by employees, such as data extraction, form filling, moving, and retrieving files, are repetitive and do not require high-end capabilities. Using automation technologies like RPA, these tasks can be automated and perform transactions between unrelated software systems. While RPA is rule-based automation, intelligent process automation allows RPA to do more complex tasks by using AI sub-disciplines such as machine learning, natural language processing, and computer vision.

Types of RPA Software

Though many more types exist, here are the most common types of Robotic Process Automation software.

Cognitive Automation

Cognitive automation software enables the automation of key business processes and decision-making processes, offering real-time data-driven insights and proactive recommendations for performance improvement and outcomes. Decision-making processes are not only stored but also learned using machine learning by recognizing patterns for decision-making. Even if decisions are changed, the software records such changes, optimizing future performance.

Self-learning Tools

The self-learning tools of RPA receive unstructured data consisting of natural language and images and convert the data using natural language processing (knowledge from past tasks). It extracts data required for the task using machine learning and creates process rules. The self-learning RPA tools learn task knowledge from manually processed data and manual processing results and use it as the correct response data. By using correct response data, the self-learning tools learn and enable a range of business tasks that need to be automated over time.

Programmable Solution Bots

Programmable Solution Bots are RPA bots that require the input of programs to automate tasks. Coding is the most powerful way to build programmable solution bots to perform specific tasks. By using a programming language, technical knowledge is built to instruct RPA bots on how to interact with other programs and which programs to use. By using macro recorders, RPA bots can also be programmed to perform pre-recorded tasks which is another way to build programmable solution bots.

Excel Automation and Macros

Excel Automation and Macros performed using RPA make automation of Excel feasible. Excel automation allows automatic copying and pasting of data between worksheets, extracting data from a website and storing it in Excel, applying formatting, customizing data and text, and communicating with databases and text documents. Excel automation can also automate macros with a sequence of recorded actions. It allows the generation of macros, downloading of macros, or receiving macros from other users through automation without the need for coding knowledge.


Whitepaper: How to Calibrate and Introduce RPA as a New Capability in Your Organization

How to Calibrate and Introduce RPA as a New Capability in Your Organization


expected annual growth rate of the RPA industry.

2022 Grandview Research, "Robotic Process Automation Market Size, Share & Trends Analysis Report By Type, By Service, By Application, By Deployment, By Organization, By Region, And Segment Forecasts, 2022 - 2030"

Full suite of automation services

Automation’s nuances allow for dynamic and customizable systems.


Artificial Intelligence for IT Operations (AIOps) helps make sense of the potentially overwhelming volume of data modern IT administrators handle. AIOps aggregates and analyzes growing streams of data, proactively fixes what it can, correlates related events across an enterprise, and surfaces actionable summaries and critical events. IT staff can then intervene accordingly.

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Robotic Process Automation (RPA) allows knowledge workers to automate and inject intelligence into existing manual or cumbersome processes. RPA mimics selected IT tasks and automates away portions of a business’ operational burden. Once the ‘bots’ are built, tested, and deployed, organizations can look to reposition and redeploy the saved capital.

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Hyperautomation offers real-time intelligence about an organization’s IT systems. Hyperautomation allows companies to cut down on manual redundant back-office tasks, error check, and streamline system processes. Knowledge workers can then be aligned to focus on the priorities of the enterprise.

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As a centerpiece of popular Artificial Intelligence, chatbots simulate human engagement by interpreting a customer’s questions and completing a sequence of tasks. NLP has added a complexity to chatbots that allow them to seamlessly act as customer service agents, virtual assistants, and payment processors.

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Scripted Systems

Scripted systems are created utilizing specific scripting languages. These scripted systems are then used within an application, typically a shell for process automation such as phone application updates, server updates, website updates, and data management. Predetermined scripts and shells built to develop, test, and debug software and computer programs ensure limited human error and security.

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Automation now an expectation

Automation solutions are becoming a staple of1 IT investment. Use cases range widely–from increasing customer satisfaction to liberating employees of dull, mindless tasks. Companies that fit automation into their processes cut costs and free up their human capital


RPA software, tools, & platforms


  • Quale Infotech Private Limited

  • akaBot

  • Appian Corporation

  • HelpSystems

  • Rocketbot SpA

Flow-based designers

  • Automation Anywhere, Inc.

  • AutomationEdge

  • Blue Prism Limited

  • Datamatics Global Services Limited

  • UiPath


  • ElectroNeek Robotics Inc.

  • IBM

  • Uber Techlabs

  • Kofax Inc.

  • Softomotive / Microsoft

Process automation


  • Laserfiche

  • Nintex UK Ltd

  • Pegasystems Inc.

  • WorkFusion, Inc

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