The necessity of scripted systems

Artificial Intelligence for IT Operations (AIOps) helps make sense of the potentially overwhelming volume of data modern IT administrators handle. AIOps aggregates and analyzes growing streams of data, proactively fixes what it can, correlates related events across an enterprise, and surfaces actionable summaries and critical events. IT staff can then intervene accordingly.

Robotic Process Automation (RPA) allows knowledge workers to automate and inject intelligence into existing manual or cumbersome processes. RPA mimics selected IT tasks and automates away portions of a business’ operational burden. Once the ‘bots’ are built, tested, and deployed, organizations can look to reposition and redeploy the saved capital.

Hyperautomation offers real-time intelligence about an organization’s IT systems. Hyperautomation allows companies to cut down on manual redundant back-office tasks, error check, and streamline system processes. Knowledge workers can then be aligned to focus on the priorities of the enterprise.

As a centerpiece of popular Artificial Intelligence, chatbots simulate human engagement by interpreting a customer’s questions and completing a sequence of tasks. NLP has added a complexity to chatbots that allow them to seamlessly act as customer service agents, virtual assistants, and payment processors.

Scripted systems are created utilizing specific scripting languages. These scripted systems are then used within an application, typically a shell for process automation such as phone application updates, server updates, website updates, and data management. Predetermined scripts and shells built to develop, test, and debug software and computer programs ensure limited human error and security.

Automation solutions are becoming a staple of1 IT investment. Use cases range widely–from increasing customer satisfaction to liberating employees of dull, mindless tasks. Companies that fit automation into their processes cut costs and free up their human capital

Keeping the approach to special situations secure and private is critical, and serial script models offer a great opportunity for high security approaches. Locking-down the script files in source control, releasing and running them in the cloud at key intervals/schedules, and building out the reporting/monitoring capabilities - all of this is entirely feasible and easily manageable in a scripted systems approach.

A universal and common model for composition of scripts can simplify development for the entire developer audience, bringing together and rallying around the model. This is fundamental - considering the challenge developers face. They manage software comprised of thousands of moving parts, dealing with libraries, packages, widgets, data collection, security, monitoring, maintenance, source control, and even deployment related configuration.

Scripted systems aren’t just a tool of convenience; they’re necessary. Running constant security updates, firmware updates, and software updates should be completed flawlessly through the use of the automated script. In addition, scripted systems can free up time to dedicate to developing new programs.

There are thousands of scripting languages, shells, and pieces of software that support scripted systems. From Chef to Automate, pre-defined scripts prevent human error when it is time to update software or implement security updates. Scripts are often used within an environment such as PowerShell or DOS.